My 2017 Rogue Hybrid, had a mfg defect with he engine. Although, Ron Sayer’s repair shop lacked the certified hybrid mechanics, the shop manager Ozzie Saldivar provided excellent customer service and was so empathetic to my situation. I wish I could have had the repair done here. Instead, the car had to be towed to Cole Nissan/Kia in Pocatello, ID.
Super awesome service department!
My wife mentioned more than once that everyone was so nice.
They were helpful especially when I came to pick up pickup after repair. Most helpful.
Ozzy and the crew are great
I am always amazed how quickly they get the service done. Because I need new tires they shared information about their big sale going on until October 31. They also explained that I could pre-buy them if I didn’t need them by my next service.
Bought a 2021 Frontier. Straight forward sale and all the employees involved made it seem simple and straightforward.
Everyone at Ron Sayer Nissan are great to work with. We went in looking for a Murano and they had the color, trim package, and price budget we hoped for. Kevin our sales person listened to what we wanted and how we wanted to trade and he made it happen and more. This is our second time working with them and hopefully not the last.
super nice dude in service. thought i needed brakes (because of what an oil change told me) but he let me know i was fine and didn’t need service until next change. love the honesty as i would’ve had the brakes done had he not said anything.
We have purchased many cars from Ron Sayer Nissan. The people there are nice, knowledgeable and have always given us a fair price. We will continue to go back.
Friendly warm and welcoming from the moment we came in. Andrew was very patient with me and communicated with me throughout the whole process.
It was fast and professional
I got to know Ryan in the service department and he was super friendly and knowledgeable.
Ryan and Andrew in Parts and Service were so helpful when we needed a new battery for our Rogue while we were passing through Idaho Falls! Can’t thank them enough for helping us so much and so quickly.
Ozzie and Ryan are professional and very informative. I felt like they were upfront about everything and had no concerns about my car receiving the best possible maintenance available. Thanks again, guys! Jason
Excellent service and a great friendly team. Kevin did amazing with all of our questions and concerns. I wont be going anywhere else. Thank you all at Ron Sayer Nissan!
Ozzy in service was so helpful with my questions about my car!
The entire staff was so amazing especially Mark who helped me look at different models and took me on test drives. He was really awesome and super nice! All my questions were answered and the service was superb! I would highly recommend Ron Sayer Nissan to anyone looking for a new car!
My husband brought our car in for first service. He came home so impressed with the service, the way he was treated, and the time a salesman took to show him the elite new model of Rouge.
I had trouble with my car while in SLC and took it to them. They said it was battery, and I had to buy a new one. Two weeks later I was having same trouble. I had to go on an 8 hour trip to a funeral the next day. He fit my car in (he was booked), looked at it and said it was not the battery, but the alternator. While I am quite angry with the SLC Nissan dealer because they cost me extra money, time, and stress, I really appreciate Ryan at Ron Sayer for going the extra ...
Great experience! Penelope was helpful, courteous, and knowledgeable. All of my needs were met and the car buying experience was made pleasant. The paperwork process was efficient and comfortable. Everyone was wonderful with which to work.
I have 2 Nissan Rogues (2018/2019). Visit 1 for 2018 / visit 2 for 2019 were decent scheduled maintenance visits. Visit 3 for 2018 was very irritating. 2.5 hrs for Oil/Fluid and EBS programming took way too long and there was a small hood scratch from wash bay. I was leery about coming back. I just finished visit 4 for 2018 35K check. Several NEW faces made me think a personnel change may have taken place. Bottom line - this visit was MUCH better. More professionalism and friendly cooperation! While an expensive problem was discovered (not dealer's fault), the general check was so much better that I will continue to ...
Great experience! Very friendly.
The Service staff were excellent! By the way... don't think for a moment that when you become more competitive about the prices you charge for parts and services it isn't noticed. It IS. I was just about to shop around for these things and thought I'd give your location another try. I'm glad I did. I'll be back for an oil change this Friday *because* your prices have come down and the quality is still up. Thank you.
My 3 year old Grand Cherokee had an issue with the heated steering wheel and the service crew found the problem and got the new part ordered and it will be fixed in 3 days when the part arrives. Chelsea the service writer was very helpful.
The service department is very knowledgeable and professional. Fast reliable repairs with friendly staff!!!
These guys are really nice and good at what they do! I’ve had far worse experiences at dealerships, so I’m glad there are still dealers out there who treat you as a customer. They really go above and beyond to make you feel at home, and they’re not too busy to stop and chat now and again.
We pulled in to ask about getting our windshield replaced, and before we knew it, got so much more help! Ozzie was so smart, and fixed little programs on our 2019 Nissan Rogue that we wanted changed. It was so easy for him, and such a relief to have his help! We love our car, and would come back every time to Ozzie and his repair staff! Thank you!!!!!
We had issues after trying to get work done at the Idaho Falls Nissan dealership some months back (sway bar links, serpentine belt, etc) and had such a bad experience we never went back. Fast forward some time and we were moving with our lives packed away into the Van and broke down about 100 miles outside of Reno due to the alternator failing. We got towed in and were able to get work done on the van very quickly for a reasonable price, and the staff even allowed us to stay in the van in the lot for the first ...
When I went in to Ron Sayer Nissan to trade I. A previously purchased vehicle from them for something a little more to our liking they were awesome to work with! I worked with Penelope and Kevin, I had previously worked with Kevin on another purchase too. They were very polite and answered all our questions and helped us find a vehicle to fit us best. The finance guy Nick went above and beyond to help us get the best interest rate we could. I will definitely be going back!
Service was great. Scheduling was very easy. Staff were very friendly and helpful. Explained everything that was done very well and kept in contact with me on what more may have been needed to be done. Highly satisfied with them. My only concern and complaint is that no mask were worn when working with customers and being an older high risk individual that was a problem to me.
I would say they did a good job of the next morning I wasn't trapped out of the car. For some reason my doors wouldn't unlock.
Honest, easy to work with. Would definately go back!
They were extremely helpful.
The car buying experience ever. Great dealership and people to work with. Excellent price and no high pressure sales. They make you want to buy a car or truck from them. Highly recommend Ron Sayer Nissan.
We had a great experience buying a Maxima at Ron Sayer. I typically loathe buying cars, but Taylor was exceptional to work with. I wouldn’t hesitate to buy from this dealership again.
Top of the line service that keeps me coming back. Service manager is top notch. I bring my vehicle to this dealer for all my services work.
Great experience! Sales and Financing were just fantastic to work with.
Great experience, friendly and helpful staff. Highly recommend.
Friendly and quick service.
As always pretty awesome and efficient. Timely repair. Pleasant service advisors. They know you by name. Great quality work. They keep your car clean and looking good.
Great service, timely completion.
Fast and friendly service every time. Got my Jeep upgrades here and couldn’t be happier.
Matt was awesome to work with, and the process was so simple and easy. I was able to get great value at terrific price. The features of the vehicle were well known, understood, and articulated by the sales team, which made the decision process self-evident. I really enjoyed the experience and the value I received.
Ron’s Service had my Rogue fixed and in the and on the road on in less than an hour.
The salesman that I worked with was amazing. He listen to me and help me to figure out which car I wanted. However, a month after I traded my truck off I was still getting bills for that vehicle. I called and they had not received the payoff. I called Ron sayer and they were like I’m mailing off today. I’m not sure if it has effected my credit score. Hopefully not😐
The service manager/writer was extremely respectful and polite and overall really nice. I was very impressed with the facility especially the waiting room area. I took my 2015 Marano in for a transmission service and was told it wasn’t necessary at this time. So they just did the oil change
Incredibly friendly and helpful staff and no pressure salesmen. My new car purchase was one of the easiest ever, well worth the drive!
Fast and friendly service..you can’t go wrong
I must say I have had bad experiences with car dealership in Idaho falls but ozz the service manager was great and took care of business and had great customer service and was on top of his game even with this pandemic thank you to all the service members at Ron Sayer Nissan!!!
Professional, friendly and efficient!
My Jeep had a mechanical failure on the interstate entering Idaho Falls — 200 miles from home. The service department took my vehicle without hesitation, located the necessary parts for the repairs (not in stock for an older vehicle) and got me on the road again in a very timely manner. Although I was not a local Ron Sayer customer, I was treated like a valued customer — great customer service, good work and a fair price. When I’m in the market for a new Jeep I’ll definitely visit Ron Sayer in Idaho Falls.
I bring my Dodge 3500 Diesel in for regular oil changes. They do an inspection and give me a written report on what they checked. I find that very helpful to me and gives me confidence in my truck.
Great service, reasonably priced. I’ve been taking my vehicles here for years and will continue to do so.
I went there to get my car detailed. They did a beautiful job. Thanks guys
We bought a Nissan Titan from Ron sayer in Idaho falls and had a wonderful experience with everyone there we would highly recommend checking them out. Jeff E
I had a manufacturer recall on my Chrysler 300. They got my car in on a Saturday morning, addressed the recall and washed my car. 5 star service!
Hooked the Fleetwood Mac singing cranberry drinking homie up with a truck!!!
My O2 sensors failed suddenly yesterday while i was working providing essential services in Dubois ID area. I called Ron Sayer's Chrysler Jeep Dodge. There next available appointment was tomorrow morning. I explained that today was the only opportunity I had. Chelsey and the rest of the Sayer team literal went above and beyond to squeeze me in today so i can get back to providing my services tomorrow. Thanks again for the exemplary service.
They kept me updated all the way in servicing my vehicle.
Got me in right away to change my transfer case fluid, thanks guys!
I always receive the best service here, the people at the service shop Super nice , friendly, and the service fast, I just made My oil change here, as a part of the service they rotate the tires and wash my car as a courtesy, and very 3 oil change the 4th is free, that’s amazing, I live in jackson, Wyoming , and always happy to drive 80 miles there for my car service
Fast service.... representative Very helpful.
Updated Review: I initially gave this place four stars for doing a good job. I am updating it to five because I really appreciate the mechanics, the free tire rotation, and multi-point inspection. There is an employee there named Ozzy (not sure if I spelled it right) who is very friendly and welcoming and inspires trust right away. I have interacted with him on the majority of my visits there and I would like it to stay that way. Great job guys!
warranty work went well. everything fixed and operational.
Honest, friendly and thinking of getting my next Nissan here.
The service was amazing! I will definitely be coming back!
I said they "met my expectations" because I've been going there since I bought the car, to get my service work done. They always do a great job and that's why I keep returning. Thank you so much.
Car was ready when expected Showed me parts that they replaced very satisfied Would deffiently go back I thought I needed struts and they said it's the stabilizer runs perfect lot less money
oh my gosh the service was amazing! I'm traviling and my jeep key is extremely bent, I was afraid it would break! I called on Saturday and spoke with Laura, she had a fob in stock, they scheduled me for the following Monday! They were so accommodating, I was in and out in know time and every single service person I encountered was friendly!
They were very friendly and knowledgeable took care of our issues with our Jeep with the greatest of these and I do appreciate them greatly thanks
Very happy with the new car and the service was great
Time was made for me when I could see they were busy
They took excellent care of us fix our car and we were on our way thank you so much. I get Ron Sayers Chrysler a five
service department. always done a good job and explains everything they do to your vehicle
Helpful and attentive employees
It was good to get a qoute on tires for comparison.
Polite employees & good prompt service.
Great place to get a great deal, Dusty worked all day to work out a way to get us our new truck
Great experience and Dusty was great to work with very pleased with vehicle and price !
Friendly staff, Careful clean and quick
We have been in not one, not 3 but like 100 dealers all across Montana, Colorado, N.D and S.D and we were able to FINALLY find the Correct truck for my husband & I! Sorry no they didn’t sell us a truck, they sold us the beginning of a new chapter of our lives! We appreciate your HONESTY your Care and the best advise! A huge shoutout to Dusty and Kurt that made the process super comfortable and easy! If there is 1 thing I always look in a salesperson is all BS aside and go straight to the point ...
I went in not knowing alot about my vehicle, The whole staff were super kind and helpful! They were very knowledgeable and they helped me understand what issues were going on with my vehicle. I'm very pleased with my experience at Ron Sayers Nissan!
I like their repair dept.
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