I need a new motor on my 2017 so that really sucks and makes me leary of buying another Nissan but the service department was great. They were timely and upfront after we were able to get my vehicle in ...after a 2 week wait. You may want to expand the service department with more great employees like we were lucky enough to experience.
Professional staff. Completed the job timeless manor. Did not try to up-sale me. Gave recommendations on future needs for my car. I will definitely use them every time for my Nissan Juke.
Friendly, professional, answered all of our questions and treated us like human beings!!!!
We purchased our car from Ron Sayer Nissan last summer. We’ve been very happy with the service they offer.
Ryan and Ozzie are awesome, they always get my vehicle appointment quickly, and the team fixes the problem the first time. Very professional and knowledgeable.
Very smooth transaction.
We have been coming to Ron Sayer Nissan since 2014 and since that time we have purchased 7 different vehicles from them and every time we come in the experience gets even better! These guys know how to make customers happy and they appreciate our time and attention. They aren’t your regular “car salesmen” pushy and in you face all the time, there’s a reason we keep coming back year after year and it’s because of the excellent customer service we receive! We love our Nissan vehicles and we love Ron Sayer Nissan the best dealership in Idaho Falls!!
Always a great experience
Low pressure salespeople. Comfortable environment. Will be back.
Staff kept me informed during the lengthy installation and provided a loaner car so I could get to a meeting.
The salesman was patient and knowledgeable, never pushy. I tried several different vehicles and even made a change of choice before I settled on the one I purchased. He introduced us to the service team after our purchase and even scheduled my first oil change. It was a wonderful car buying experience.
I live in Saint Louis MO, on a trip to visit Yellowstone and our AC bearing went out. Ozzie and Nick at your service department were willing to take us in early and get our car working again a whole week and a half before they had the next available appointment scheduled. Because of their generosity we were able to get back on the road quickly and head south to see Utah and Colorado, helping to make sure I completed the trip of a lifetime!
The service team had my car in and out very quickly. The gentleman who worked with me explained everything, answered my questions, and was so pleasant and polite.
Our sales representative James was amazing! He was a no pressure sale with tons of great knowledge. Matt the sales manager and Nick in finance were both a pleasure to work with.
I let my kids take my 2010 Nissan Murano, as there car was broke down, to a wedding in Idaho Falls Idaho and before they got there, oil sprayed all over the engine, causing a lot of smoke. They were able to limp the Murano to the wedding and I had them go to Ron Sayer Nissan afterwards. The shop people said they were full but would try to squeeze them in, which they did. They found that the oil dip stick had came apart where it seals at the top going into the engine. They had to keep the car ...
repairs are in progress, so far delays have been awaiting approvals for repairs from Nissan and delivery of spare parts.
Great experience. Our sales professional, James Urey was incredibly knowledgeable about everything Nissan. What a great dealership. Ron Sayer is a fantastic dealer. I would recommend them to anyone!
Came over from Jackson, WY (about 2 hours away) for recall work and for them to check some other items on my 2014 Nissan Murano. They let me leave my car over there and completed the work as requested and loved the text they sent telling me what repairs were needed. Also, was able to pay very easily by text as well. Supper efficient, fair prices and everyone was very nice and accommodating. Wasn't able to get a ride back over to Idaho Falls to pick my car up for over a week and they were great and let me leave ...
Timely and professional
I brought my Sentra in to have a recall repaired and am very satisfied with the services I received! They made sure to keep me updated on the progress of my vehicle, and also helped update the system to make it easier to have other repairs done in the future. They also washed my car afterwards, which was a nice touch! They were friendly and helpful, and my car feels so much better now!
They’re friendly and welcoming and always professional in service, sales and financing. The ongoing support is always helpful and I appreciate the relationships that are built.
I had a great experience with the maintenance department. Ryan and Os were so friendly and helpful. They went above and beyond with my repairs and services and all communications regarding my cars. I always felt like they were genuinely interested in me and my vehicle concerns. They were knowledgeable and shared helpful recommendations for my two Altimas that I had serviced with them. Awesome customer service! They even rotated my tires along with my oil change! I plan to do all my oil changes and repairs at Ron Sayer Nissan in the future.
The whole experience of buying a vehicle was delightful. The sales team was no pressure and knowledgeable. We had test driven a couple of vehicles early in the day and wanted do some comparisons with other cars and dealers before we made a decision. We made it back to the dealership just as they were about to close. They were more than accommodating with the whole team working to get the Pathfinder fueled and shined up, financing and credit secured, and all of the features of the Pathfinder explained. With so many dealers taking advantage of the shortage of vehicles ...
I am retired and have bought many cars and trucks over the years. Bought 2022 new Altima from Greg and Nick at Ron Sayer. Definitely best experience ever. Thank you
It was easy to schedule. They were able to get me in quickly. Great customer service!
Much better than in the past, very friendly explained everything.
Kevin and Nik were great! Both of them were very patient and accommodating while I changed my mind about five different times in 24 hours on what and how I wanted to purchase. They worked with me until everything was the way I wanted it. I would highly recommend buying through Ron Sayer Nissan. Everybody who shook hands with me looked me in the eye and gave me a solid handshake. Outstanding customer service!
My experience at Ron Sayer Nissan is always wonderful. The employees there are pleasant and always treat me with respect. The service is always completed within the timeframe AND budget that is quoted at the time that I schedule my appointment.
Great experience, they had the car i wanted on the lot and i was able to get it with very little hassle. Whole process only took about 2 hours. Excellent and friendly service from professional people. Happy with my purchase
No haggling, just straight, fair, and transparent dealings. My experience was seamless from beginning to end. Cole was nice and knowledgeable about the cars i was looking at. The GM cut me a fair deal with my trade and my finance/business manager, was amazing. He took the extra time to find me the best rate. I am absolutely thrilled with my experience! With in 30-45 minutes after submitting my application i was done and walking out the door with a full tank of gas.
Whenever I deal with the Service professionals at Ron Sayer Nissan, my expectations are happily surpassed. Ozzie has always treated us fairly and kindly. He offers any advice I am looking for and I can count on him to be very honest with me. Ryan is a great addition and very helpful as well. We recently looked at used 2020 Nissan Murano there as well. But we were not nearly as happy with the Sales Department service. My husband has been in finance for over 20 years and felt that it was a bit shady to say that we would be charged ...
went in for a oil change and a inspection and they told me about a recall which they fixed
Just the way service should be
On time, clean environment, welcoming, informative staff, comfortable wait area, quick service, and a washed car!
Fast and easy. They even washed my car!
Honestly I have been shopping for a vehicle seriously for months. I live in a small town and wanted to buy local but with very low inventory I was not able to find the right fit for my lifestyle. So I searched in 3 different states and worked with 5 different dealerships through phone and texts plus hours on the VROOM site. I contacted the Ron Sayer dealership awhile back and spoke with Greg Moore who periodically kept in contact with me. On a random monday morning Greg called to see if I had any plans in the near future to come ...
Ozzie in service was great He walked me through what they were doing and answered all my questions and completed job a half quicker than expected
great service experience
It was great that after I believe 4 paid oil changes, that I get one free. Than you!!
My salesman was Kevin! I had amazing service. I will be back to buy my next vehicle! I have also recommended to everyone!
Nice job, great service, had everything wrapped up in 45 minutes.
Dropped my Sentra off a week before the appointment due to vacation plans. They called and told me it needed a new transmission and Nissan approved it under warranty. I was advised that due to Thanksgiving, the parts would take longer than normal to arrive. Yet the car was done before I even expected them to start working on it. Great job. Thanks so much.
Kevin (sales) was great, he showed us only vehicles that met our parameters without trying to upsell us to something out of our price range. He followed up by phone in a courteous manner without any pressure. He informed us that the cracked windshield had been replaced and also reminded us that this was a Certified Pre-Owned vehicle which entitled us to the balance of the factory warranty. He had forgotten to mention that when we first looked at the vehicle. And Brandon in financing also made things very painless. I gave them my info over the phone so the ...
Easy truck buying experience!! Great deal on a Titan.
Regular maintenance. Done well.
It was a good experience! Helpful, Courteous!!
We waited several months for the 2022 Frontier Pro 4x’s to come in. Kevin kept in touch with us to let us know when the new model year Frontiers were coming in. When the one we wanted came in, Kevin waited for us after normal business hours and stayed after business hours the next day to finish up all the paperwork. No sales pressure to buy and a pleasure to work with.
My 2017 Rogue Hybrid, had a mfg defect with he engine. Although, Ron Sayer’s repair shop lacked the certified hybrid mechanics, the shop manager Ozzie Saldivar provided excellent customer service and was so empathetic to my situation. I wish I could have had the repair done here. Instead, the car had to be towed to Cole Nissan/Kia in Pocatello, ID.
Super awesome service department!
My wife mentioned more than once that everyone was so nice.
They were helpful especially when I came to pick up pickup after repair. Most helpful.
Ozzy and the crew are great
I am always amazed how quickly they get the service done. Because I need new tires they shared information about their big sale going on until October 31. They also explained that I could pre-buy them if I didn’t need them by my next service.
Bought a 2021 Frontier. Straight forward sale and all the employees involved made it seem simple and straightforward.
Everyone at Ron Sayer Nissan are great to work with. We went in looking for a Murano and they had the color, trim package, and price budget we hoped for. Kevin our sales person listened to what we wanted and how we wanted to trade and he made it happen and more. This is our second time working with them and hopefully not the last.
super nice dude in service. thought i needed brakes (because of what an oil change told me) but he let me know i was fine and didn’t need service until next change. love the honesty as i would’ve had the brakes done had he not said anything.
We have purchased many cars from Ron Sayer Nissan. The people there are nice, knowledgeable and have always given us a fair price. We will continue to go back.
Friendly warm and welcoming from the moment we came in. Andrew was very patient with me and communicated with me throughout the whole process.
It was fast and professional
I got to know Ryan in the service department and he was super friendly and knowledgeable.
Ryan and Andrew in Parts and Service were so helpful when we needed a new battery for our Rogue while we were passing through Idaho Falls! Can’t thank them enough for helping us so much and so quickly.
Ozzie and Ryan are professional and very informative. I felt like they were upfront about everything and had no concerns about my car receiving the best possible maintenance available. Thanks again, guys! Jason
Excellent service and a great friendly team. Kevin did amazing with all of our questions and concerns. I wont be going anywhere else. Thank you all at Ron Sayer Nissan!
Ozzy in service was so helpful with my questions about my car!
The entire staff was so amazing especially Mark who helped me look at different models and took me on test drives. He was really awesome and super nice! All my questions were answered and the service was superb! I would highly recommend Ron Sayer Nissan to anyone looking for a new car!
My husband brought our car in for first service. He came home so impressed with the service, the way he was treated, and the time a salesman took to show him the elite new model of Rouge.
I had trouble with my car while in SLC and took it to them. They said it was battery, and I had to buy a new one. Two weeks later I was having same trouble. I had to go on an 8 hour trip to a funeral the next day. He fit my car in (he was booked), looked at it and said it was not the battery, but the alternator. While I am quite angry with the SLC Nissan dealer because they cost me extra money, time, and stress, I really appreciate Ryan at Ron Sayer for going the extra ...
Great experience! Penelope was helpful, courteous, and knowledgeable. All of my needs were met and the car buying experience was made pleasant. The paperwork process was efficient and comfortable. Everyone was wonderful with which to work.
I have 2 Nissan Rogues (2018/2019). Visit 1 for 2018 / visit 2 for 2019 were decent scheduled maintenance visits. Visit 3 for 2018 was very irritating. 2.5 hrs for Oil/Fluid and EBS programming took way too long and there was a small hood scratch from wash bay. I was leery about coming back. I just finished visit 4 for 2018 35K check. Several NEW faces made me think a personnel change may have taken place. Bottom line - this visit was MUCH better. More professionalism and friendly cooperation! While an expensive problem was discovered (not dealer's fault), the general check was so much better that I will continue to ...
Great experience! Very friendly.
The Service staff were excellent! By the way... don't think for a moment that when you become more competitive about the prices you charge for parts and services it isn't noticed. It IS. I was just about to shop around for these things and thought I'd give your location another try. I'm glad I did. I'll be back for an oil change this Friday *because* your prices have come down and the quality is still up. Thank you.
My 3 year old Grand Cherokee had an issue with the heated steering wheel and the service crew found the problem and got the new part ordered and it will be fixed in 3 days when the part arrives. Chelsea the service writer was very helpful.
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